Who we are

This privacy policy relates to the company Coachvox and our website, https://coachvox.com.

 

In general

This website and the Coachvox platform exist to serve our users. In order for the platform to operate successfully, we require users to provide the information required to create a marketplace for coaches and mentors and their clients. Private data is always kept private and secure.

 

The information you provide Coachvox will be held as long as you hold a Coachvox account.

 

Analytics

This website uses various software to monitor web traffic and anonymous user data, including Google Analytics. The information collected is used to improve the website and user experience.

 

Cookies

Like most websites, this website uses cookies. Cookies are primary used for your convenience.

 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

 

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

 

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. Otherwise, we do not share any data whatsoever other than what is viewable on your public profile.

 

 

How long we retain your data

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

 

What rights you have over your data

If you have Coachvox login, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

 

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Contact us

We’re committed to operating in a transparent manner and out privacy policy is in place to protect our valued platform, app and website users, as well as Coachvox as a company. If you have any questions or concerns, please feel free to contact us here.